Return/Exchange Policy

At Glowset, we are proud to deliver the first-of-its-kind applicator that’s redefining the industry. We want your experience to shine just as bright as your results, so we’ve created a simple, seamless exchange process for rare functional issues.

Eligibility for Exchange

• 30-Day Window – Exchanges are accepted only within 30 days of receiving your applicator.
• Functional Issues Only – Exchanges apply solely to applicators with a verified functional issue.
• No Refunds – Refunds or exchanges for other reasons are not available.
  

How to Request an Exchange

1. Send a Written Email – You must email our team within 30 days of receiving your applicator.
2. Include Details – Clearly describe the functional issue in your email so we can assess your request.
3. Follow Return Instructions – Upon approval, we’ll send you simple steps to return your applicator.
   
4. Receive Your Replacement – We’ll quickly ship you a brand-new Glowset applicator.
   Glowset – The Future of Glow